Level 3 Office Administrator Apprentice

About the role

✨ Apprentice Office Administrator: Level Up Your Career! ✨

Ready to dive into the dynamic world of real estate? 🏡 We're on the hunt for a super enthusiastic and organised Apprentice Office Administrator to join our awesome Sales, Lettings, and Property Management teams! This is your chance to get hands-on experience and become a pro across the board in a bustling estate agency. 🚀

What you'll be doing:

• General Admin Guru:
• Be the friendly voice of our company – answering calls, replying to emails, and welcoming clients with a smile! 👋
• Keep things tidy with filing, scanning, and getting documents prepped. 📂
• Be the master of our CRM – updating and keeping records top-notch! 💻
• Manage keys, mail, stationery, and keep our office running like a well-oiled machine. 🔑
• Lend a hand with admin tasks for the whole team. 🤝

• Lettings Legend:
• Get tenancy documents ready and sorted. 📝
• Handle tenant and guarantor referencing, and chase them up when needed. 🏃‍♀️
• Help with "Right to Rent" checks and make sure everything is compliant. ✅
• Schedule inventories, check-ins, and other appointments. 🗓️
• Prepare move-in packs and keep tenancy files super organised. 📁
• Assist with renewals, rent reviews, and all things lettings admin. 💰

• Property Management Pro:
• Log maintenance requests and work orders – get those issues sorted! 🛠️
• Chat with and chase up contractors to get the job done. 📞
• Arrange inspections, inventories, and check-outs. 🏠
• Keep an eye on and chase up important compliance documents like Gas Safety Certificates, EICRs, and EPCs. 💡
• Support the Property Management team with daily admin. 💪

• Sales Superstar:
• Keep property and sales records up-to-date. 📊
• Prep and upload sales documents. 📄
• Help create property descriptions and marketing materials. 📢
• Support the team with sales progression admin. 🚀
• Provide general admin support to the Sales team. 👍

• Marketing Maverick:
• Create and schedule awesome social media content. 📱
• Help with property and company marketing efforts. ✨
• Get our monthly email newsletter ready to go! ✉️
• Design and send out email marketing campaigns. 📧
• Maintain our marketing databases and mailing lists. 🗂️
• Assist with leaflets, brochures, and other cool marketing stuff. 🎨

This is an incredible opportunity to learn, grow, and become a vital part of our team. If you're eager, organised, and ready to impress, we want to hear from you! 🎉

Key responsibilities

• Answering calls, emails and greeting clients
• Updating and maintaining accurate CRM records
• Preparing APTs and tenancy documentation
• Logging maintenance issues and work orders
• Preparing and scheduling social media content