Receptionist/administrator Apprentice

About the role

Receptionist & Administrative Assistant 📞✨

Are you ready to be the first point of contact and a crucial support hub for our busy organization? We're looking for a proactive and organized individual to join our team as a Receptionist & Administrative Assistant. If you're good with people, have a knack for keeping things running smoothly, and are eager to contribute to a dynamic environment, this role is for you!

What you'll be doing:

• Answering incoming calls and managing our telephone switchboard and answering machine messages. 🗣️
• Warmly greeting and welcoming visitors and students, ensuring health & safety and safeguarding procedures are always followed. 👋
• Resolving parent/carer queries efficiently via telephone or email. 📧
• Maintaining a tidy and welcoming reception area, ensuring all display certificates are up-to-date. 🌟
• Inputting learner attendance data accurately onto our internal database system. 💻
• Handling photocopying and laminating tasks to support various departments. 📄
• Actioning and responding to emails promptly and professionally. ✉️
• Conducting daily security checks throughout the building/offices each evening before leaving. 🔒
• Managing the booking in and out of WST ICT equipment using our booking system, ensuring all equipment is returned securely daily. 🎧
• Processing and distributing daily post. 📮
• Handling general filing and archiving to keep records organized. 🗄️
• Organizing and distributing stationery orders and supplies. ✍️
• Assisting with any other administrative duties as needed across all departments. 🚀

What we're looking for:

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Attention to detail and accuracy.
• Proficiency in basic computer tasks.
• A proactive and helpful attitude.
• Commitment to maintaining a safe and welcoming environment.

If you're looking for an opportunity to make a real difference and develop your administrative skills, apply today! 🎉

Key responsibilities

• Answer incoming calls and maintain telephone switchboard and answer machine messages
• Greet and welcome visitors and students ensuring H&S and safeguarding procedures are maintained
• Resolve parent/carer queries via the telephone or email
• Input learner attendance onto our internal database system
• Perform general administrative duties including photocopying, laminating, filing, archiving, and managing stationery supplies