Team Leader Apprenticeship

About the role

✨ Apprentice Team Leader @ Pub & Grill ✨

Ready to level up your leadership skills and make a real impact? 🚀 We're on the hunt for energetic individuals to join our Pub & Grill family as Apprentice Team Leaders! If you've got that spark for motivating teams and a passion for making customers smile, this is your chance to shine. 🌟

As an Apprentice Team Leader, you'll be the backbone of our front-of-house operations, ensuring every guest gets a 5-star experience. 🤩 But it's not just about amazing food and drinks; it's about creating unforgettable vibes! Think awesome playlists, epic quiz nights, and events that bring our community together. 🎶🎉

At Pub & Grill, we're all about top-notch grilling, genuine hospitality, and a buzzing atmosphere. Whether it's a casual lunch, after-work catch-up, or a big celebration, we've got you covered. We blend the trusted heritage of Greene King with a fresh, food-focused approach, making us the perfect spot for great food, killer drinks, and good times. 🍔🍻

What you'll be doing:

• Delivering unforgettable experiences that keep customers coming back for more. ❤️
• Stepping up for the management team and handling any issues like a pro. 💪
• Keeping the team organised and the shifts running smoothly, like a well-oiled machine. ⚙️
• Ensuring our bar is always safe, legal, and sparkling clean. ✨

What you'll bring to the table:

• A keen eye for detail – from the perfect pint pour to a spotless venue. 🧐
• Being a top-notch role model for amazing customer service and a warm welcome. 👋
• The ability to think on your feet and tackle challenges head-on during busy shifts. 🏃‍♂️
• A super positive attitude and a knack for being a fantastic team player. 💯

The perks of joining the crew:

• Sweet Discounts: 33% off food & drink for you, 15% for your loved ones across all our brands! 💸
• Total Support: Free employee assistance program for your mental, financial, and legal well-being. You're important to us! 🤗
• Family Matters: Enhanced, family-friendly maternity & paternity policies.
• Inclusive Workplace: Proud to be a Menopause Friendly Employer. 💖
• Getaway Deals: 50% off your stay at Greene King Inns & hotels for you, 25% for loved ones! ✈️
• Refer a Friend: Earn up to £1,500 for bringing awesome people to our team! 💰
• Wagestream: Access your earned wages before payday for those unexpected moments. ⚡
• Retail Perks: Score up to 30% off at Superdrug and awesome deals with Three Mobile, plus loads more! 🛍️

Your Apprenticeship Journey:

No boring college days here! 🙅‍♀️ Our apprenticeships are all about learning on the job. You'll get:

• Work-based training with a mix of in-person and remote sessions.
• Regular catch-ups with your dedicated Lifetime Learner Coach. 🧑‍🏫
• A workplace mentor to guide you every step of the way. 🤝
• Support to achieve Functional Skills in English and Maths (if needed).
• Regular reviews to track your progress and provide feedback. ✅

We're building places where everyone feels welcome, safe, and like they truly belong. 🏡 Come join a culture where we celebrate differences and help everyone thrive!

Key responsibilities

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during a busy shift.
• Ensure the bar is safe, legal, clean, and issues are dealt with quickly.