Housing & Property Management Lvl 3 Apprentice Required

About the role

Receptionist & Lettings Administrator 🏠✨

Are you a superstar with a knack for organization and a passion for helping people find their dream homes? 🤩 We're looking for a bright and energetic individual to join our team and bring their A-game to our front desk and beyond!

What you'll be doing:

• Greeting everyone with a smile! 👋 You'll be the first point of contact, making sure everyone who walks in, calls, or emails feels welcomed and supported.
• Mastering the art of bookings! 📅 You'll be scheduling viewings for potential renters and getting the inside scoop on what they're looking for to match them with the perfect place.
• Key master! 🔑 You'll be responsible for our precious keys and keeping our key system running like clockwork.
• Money wizard! 💰 You'll help us reconcile bank accounts and process card payments like a pro.
• Customer service champion! 🗣️ You'll be providing top-notch service whether it's face-to-face, over the phone, or via email.
• Application guru! 📝 You'll assist with property applications and guide tenants through the exciting journey from signing up to moving in.
• Query crusher! ❓ No question is too big or too small – you'll be there to answer them all.
• Learn and grow! 🌱 We believe in you! You'll have plenty of opportunities for self-learning and on-the-job training to become a property expert.
• Level up your skills! 🚀 As you grow with us, you might even get to tackle checkouts, inventories, and property inspections!

If you're ready to dive into the world of lettings, bring your positive vibes, and are eager to learn, we can't wait to hear from you! 🚀

Key responsibilities

• Performing reception duties
• Booking viewings and ascertaining applicant requirements
• Managing keys and the key system
• Reconciling bank accounts and taking card payments
• Providing customer service and assisting with tenancy setup

Entry requirements

GCSE in: (English (grade 4 and above), Maths (grade 4 and above))