Sales Development Apprentice

About the role

Sales & Operations Support Specialist 🚀

Are you ready to jump into a role where you'll be the go-to person for our amazing contractors and installers? 👷‍♀️👷‍♂️ We're looking for bright minds to join our dynamic team!

What you'll be doing:

• Be the Connection: Handle inbound calls and emails from our awesome contractors and installers, figuring out exactly what they need to nail their projects. 📞📧
• Become a Quote Pro: Learn the ins and outs of preparing super accurate quotations for our stock products and custom-cut panels. 📊
• Own the Process: Manage orders from that very first enquiry all the way through to successful delivery, keeping our customers in the loop and stoked every step of the way. 📦✨
• Team Up: Work closely with our workshop, warehouse, and transport teams to keep tabs on stock levels, lead times, and crucial delivery dates. 🤝
• Keep it Sharp: Ensure customer, order, and project records are always on point and updated in our systems. 💻
• Boost Sales: Lend a hand to our sales colleagues by following up with leads, supporting existing accounts, and helping us snag new opportunities. 🌟
• Target Tracker: Get the lowdown on commercial targets and contribute to smashing our team goals. 🎯
• Admin Ace: Provide essential administrative support to the whole team – keeping everything running smoothly. ☕
• Innovate & Improve: Share your brilliant ideas on how we can make order handling even better and provide next-level customer service. 🤔💡

This is your chance to learn, grow, and make a real impact in a fast-paced and supportive environment. If you're organized, a great communicator, and eager to dive in, we want to hear from you! 🎉

Key responsibilities

• Handle calls and emails from contractors and installers, and find out what they need
• Learn to prepare accurate quotations for stock products and cut-to-size panels
• Process orders from first enquiry through to delivery, keeping customers updated along the way
• Liaise with the workshop, warehouse and transport teams on stock, lead times and delivery dates
• Keep customer, order and project records accurate and up to date on company systems

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))