Apprentice School Travel Assistant

About the role

School Travel Support Apprentice 🚌✨

Are you ready to kickstart your career and gain a qualification while making a real difference? We're looking for a motivated and organised individual to join our team as a School Travel Support Apprentice! This is your chance to work towards a nationally recognised apprenticeship qualification and contribute to ensuring safe and efficient school travel for students.

What you'll be doing:

• Providing essential administrative support for our school travel services. 📝
• Getting involved in travel planning, route optimisation, and purchase order processing. 🗺️
• Supporting recruitment, training, and health and safety for our amazing School Passenger Assistants. 🤝
• Liaising with schools, transport providers, families, and other key people to sort out travel arrangements. 🗣️
• Keeping our school travel records, databases, and reports up-to-date and accurate. 📊
• Handling customer enquiries, complaints, and safeguarding concerns, escalating when needed. 🛡️
• Processing Personal Travel Budget and bus pass applications. 🎟️
• Contributing to risk assessments, audits, and projects aimed at improving our services. 🌱
• Attending all required training and meetings, and keeping your apprenticeship records and evidence portfolios in check. 📚

What we're looking for:

• A keen interest in learning and developing new skills.
• Good organisational and communication abilities.
• A proactive and positive attitude.
• Willingness to commit to an apprenticeship qualification.

This is a fantastic opportunity to gain hands-on experience in a vital service and build a solid foundation for your future career. Apply now and let's get travelling towards success together! 🚀

Key responsibilities

• Work towards and complete a nationally recognised apprenticeship qualification
• Provide administrative support for the delivery of school travel services
• Liaise with schools, transport providers, families, and other stakeholders
• Manage and resolve customer enquiries, complaints, incidents, and safeguarding concerns
• Maintain accurate school travel records and process applications