Apprentice Transport Co Ordinator

About the role

Job Title: Customer & Logistics Coordinator 🚀

Are you a natural problem-solver with a knack for communication? We're on the hunt for a motivated individual to join our dynamic team and keep our operations running smoothly. This is a fantastic opportunity to gain hands-on experience in a fast-paced environment, perfect for those starting their career journey! 🌟

What you'll be doing:

• Be the first point of contact, professionally handling inbound calls and ensuring everyone gets the help they need. 📞
• Master communication channels by responding to messages and emails promptly and efficiently. ✉️
• Be a lifeline for our drivers, offering support and quick solutions to any issues they encounter on the road. 🚛
• Conduct driver debriefs, ensuring all necessary information is gathered and communicated clearly. 📝
• Engage directly with customers and depots, actively listening to their concerns and collaboratively finding effective solutions to queries. 🤔
• Tackle a variety of general administrative tasks that keep our office humming. 💼

What we're looking for:

• Excellent communication and interpersonal skills.
• A proactive and organized approach to tasks.
• The ability to stay calm and focused under pressure.
• A team player with a positive attitude.
• Basic computer literacy.

Ready to jump in and make a real impact? Apply now! 🎉

Key responsibilities

• Answering calls
• Dealing with and responding to messages / emails
• Assisting drivers with issues
• Debriefing drivers
• Speaking with customers and depots solving issues / queries

Entry requirements

GCSE in: (English (grade Minimum Grade C or 4), Maths (grade Minimum Grade C or 4))