Restaurant Manager Apprenticeship Programme
Nando's - Waterloo · London · SE1 7BH
About the role
Calling all future leaders! 🔥 Ready to bring the heat and make people feel genuinely welcomed? We're on the lookout for awesome individuals with big hearts and boundless energy to join our team and learn to lead the Nando's way. 🐔 This isn't just a job; it's a three-year journey to master every aspect of our restaurants, from front to back of house, with a clear path towards becoming an Assistant Manager. 🚀
If you're excited to dive deep into training, connect with customers on a personal level, and help others shine, this role is for you. We’re all about helping you grow, not just in your career, but as a person. You'll be the reason our customers leave happy and buzzing after every visit. What’s not to love? 🥰
Your Mission (Should You Choose to Accept It):
Front of House:
- Be the first point of awesome contact, making every customer feel like a VIP. 👋
- Whip through orders at the till, understanding exactly what our guests want. 💳
- Serve up legendary Nando's dishes that leave customers feeling ‘Fired Up’, ‘Wowed by the Experience’ and ‘Hooked for the Next Taste’! 🌶️
- Ensure drinks and food arrive with a smile and everything else they need. 🍹
- Make the takeaway experience just as amazing as dining in. 🥡
- Keep your workstation spotless, safe, and ready for action, from setup to shutdown. ✨
- Tackle deep cleaning like a pro. 🧼
- Be the guardian of safety: fire, health, food hygiene, and restaurant security. 🛡️
Back of House:
- Craft and serve incredible Nando's food that gets people feeling ‘Fired Up’, ‘Wowed by the Experience’ and ‘Hooked for the Next Taste’! 🍗
- Maintain a kitchen workstation that’s clean, safe, and operational, from prep to pack down. 🧑🍳
- Own deep cleaning tasks to Nando's legendary standards. 💯
- Uphold all crucial safety protocols: fire, health, food hygiene, and restaurant security. 🚨
Perks of the Job (Because You Deserve Them!):
- A free meal on every single shift you work. 🍔
- Super flexible shifts to fit your life. 🤸♀️
- Access to an epic discount platform. 💸
- Seriously good Nando's discounts for you and your squad (40% off every day!). 😋
- Internal programmes to supercharge your career growth. 🌱
- Regular regional parties and events to blow off steam. 🎉
- Get rewarded when you refer a friend. 🤝
Important Note: Due to the nature of our shifts, you must be 18 or older to apply. 🔞
Key responsibilities
- Giving a warm welcome to our customers and make them feel at home
- Serve customers efficiently at the till - understanding their needs
- Prepare, cook, and serve amazing food to Nando's high standards
- Set up, maintain, hand over and close down a clean, safe, and fully operational workstation
- Follow all fire safety, health and safety, food hygiene and restaurant security measures