Business Admin Apprentice

About the role

Business Admin Apprentice | ScotlandShop | Duns | Starting October 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Are you ready to dive into the world of tartan and tradition? 🧵 ScotlandShop is on the lookout for an enthusiastic Business Admin Apprentice to join our awesome team in Duns! This is your chance to kickstart a career in retail and gain real-world experience. ✨

About ScotlandShop:

We're a global retail business famous for our incredible range of fabrics, clothing, and interiors, all featuring over 500 tartans! 🌍 You'll find us online, in our stores in Edinburgh, Crieff, and Albany (USA), and at events across Scotland, Canada, and the USA. We're passionate about our communities, our people, and delivering top-notch quality in everything we do. We weave tradition into every thread! 💖

What You'll Be Doing:

• Stock Squad: Order stock daily, chat with suppliers and customers about fabric availability, measurements, and cool alternatives. 📞
• Fabric Fanatic: Select and cut the right fabrics for our suppliers, keeping things on track. ✂️
• System Superstar: Keep our stock management system spick and span. 💻
• Team Player: Work with our Senior Stock & Dispatch Leader and Operations Manager to ensure suppliers are on time and tackle any issues to keep our customers happy. 🤝
• Customer Champion: Deliver amazing customer service via phone, email, live chat, and in person. 😊
• Dispatch Dynamo: Help the dispatch team with daily picklists and processing orders. 📦
• Stock Savvy: Get to grips with our stock system, how we handle custom orders, and what we've got in stock. 📊
• Tartan Guru: Build your knowledge of tartans, clans, and fabrics. 🤩
• Global Communicator: Liaise with teams in Edinburgh, Duns, Crieff, and the USA to share updates on stock, delays, and anything affecting our supply chain. 🌐
• Pricing Pro (in training!): Learn about margins and pricing to help with our annual pricing review. 💰

Why This Apprenticeship?

This is a 12-month, paid, full-time opportunity where you'll build essential skills and confidence. You'll be surrounded by a super supportive and experienced team who are keen to help you succeed. We're committed to helping you reach your full potential! 💪 You'll work towards a recognised Business Admin SCQF 6 qualification. 🎓

We're Looking For Someone Who:

• Is super enthusiastic about business administration.
• Is eager to build a career in retail.
• Is a great team player.
• Is ready to learn and grow! 🌱

Key responsibilities

• Order stock daily and liaise with suppliers and customers.
• Select and cut fabrics for suppliers within allotted time frames.
• Ensure regular housekeeping of the stock management system.
• Work with leadership to manage supplier deliveries and resolve issues.
• Deliver customer service via phone, email, livechat and in person.

Entry requirements

Essential qualifications (A passion for Scotland, tartan and textiles   Excellent communication skills Have a keen eye for problem-solving Solid organisational and time management skills Have an affinity for attention to detail and process driven Driving License)

Skills