Warehouse Office Apprentice

About the role

ERTS Operations Assistant 🚀

Are you ready to jump into the fast-paced world of logistics and make a real impact? We're looking for a motivated and organized ERTS Operations Assistant to join our awesome team! This is your chance to gain hands-on experience and become a vital part of our smooth operations.

What You'll Be Doing:

• General Admin Ace: Provide essential support to the ERTS team with a variety of administrative tasks. Think keeping things organized and running like a well-oiled machine! ⚙️
• Customer Connection: Be the friendly voice and helpful hand for our customers, answering their questions and providing solutions via phone and email. 📞📧
• System Superstar: Get hands-on with crucial systems like Destin8 and our in-house Multifreight platform. You'll learn the ins and outs of how we manage everything!
• Container Commander: Master key processes including manifesting containers, releasing cargo, generating customer charges, and accurately documenting container unpacking. 📦✅

What We're Looking For:

• A keen eye for detail and a commitment to accuracy.
• Excellent communication skills – you're comfortable talking to people!
• A proactive and can-do attitude.
• Ability to learn and adapt quickly to new systems and processes.
• Being a team player is a must! 🙌

Key responsibilities

• Assist the ERTS team
• Perform general administrative duties
• Answer customer enquiries via phone and e-mail
• Utilise Destin8 and in-house system Multifreight
• Process containers including manifesting, releasing cargo, and raising charges