Administration Assistant Apprentice

About the role

Patient Support Assistant – Outpatient Services 🌟

Are you looking for a dynamic role where you can make a real difference? Join our specialist outpatient team and become a vital part of our patient journey!

What You'll Do:

• Provide essential support to our expert clinicians across Musculoskeletal (MSK), Physiotherapy, and Ear, Nose, and Throat (ENT) services. 🩺
• Connect with referrers and diagnostic teams, ensuring seamless communication and collaboration. 🤝
• Take a lead in managing our electronic medical records, keeping everything organized and up-to-date. 💻
• Help ensure our clinics run like clockwork, contributing to a positive experience for every patient. ✅
• Be the friendly, professional face and voice of our service, welcoming everyone and making them feel valued. 👋

This is a fantastic opportunity to gain experience in a healthcare setting and contribute to an exceptional patient experience. If you're organized, communicative, and passionate about helping others, we want to hear from you! ✨

Key responsibilities

• Support a specialist outpatient service
• Work alongside clinicians
• Liaise with referrers and diagnostic services
• Manage electronic medical records and support clinic operations
• Provide a welcoming, professional point of contact

Entry requirements

GCSE in: (English (grade C/4), Maths (grade C/4))