Apprentice Medical Administrator (business Administrator - Level 3)

About the role

We're looking for motivated individuals to join our team and help us deliver top-notch care! 🚀 As a key player in our organization, you'll be at the forefront of coordinating and providing care that's not just safe and effective, but also client-centred and delivered with efficiency. 💯

Your mission, should you choose to accept it:

• Own Your Caseload: Take charge of case assignments and referrals, crafting service plans and agreements that set clients up for success. You'll be tracking case progress, collaborating with other care providers, and determining when it's time for a triumphant case closure. 🏆
• Empower Wellness: Your goal is to help clients and employees achieve ultimate wellness, foster autonomy, and ensure they walk away with stellar satisfaction. ✨
• Supercharge Our Operations: You'll be instrumental in supporting and improving multiple facets of our care delivery, including case coordination, client resources, diary and resource management, and ensuring we nail our information governance. 🧠
• Bridge the Communication Gap: Help us communicate like pros with our clients, patients, clinicians, and the wider healthcare marketplace. 🗣️
• Build Bridges, Drive Excellence: Develop awesome working relationships and team up with our medical teams to drive continuous improvement in business performance and, most importantly, patient care. 🤝
• Client Connection is Key: Regularly connect with patients and clients to monitor their progress, ensure they're receiving excellent service, and guarantee their satisfaction. ❤️

Are you ready to make a real difference? Apply now! ✅

Key responsibilities

• Coordinate and provide client-centred care and reporting.
• Handle case assignments and referrals, drafting service plans.
• Support clients and employees in achieving wellness and satisfaction.
• Assist with effective communication to clients, patients, and clinicians.
• Interact with patients and clients to track progress and ensure satisfaction.

Entry requirements

GCSE in: (English (grade 5), Maths (grade 5))