Legal Support Team Apprentice

About the role

🌟 Reception & Client Onboarding Specialist 🌟

Are you ready to kickstart your career and be the face of our dynamic team? We're looking for a motivated individual to join us as a Reception & Client Onboarding Specialist! This is a fantastic opportunity to gain hands-on experience in a professional environment and build valuable skills. 🚀

What you'll be doing:

• First Impressions Count! 🤩 Be the welcoming voice and friendly face for our clients and visitors, handling inquiries in person, over the phone, and via email.
• Message Master: 📱 Relay important phone messages accurately and efficiently.
• Visitor Management: 👋 Greet everyone with a smile, ensure they sign in, and guide them to where they need to be.
• Mailroom Rockstar: 📮 Sort and manage all incoming and outgoing mail, deliveries, and courier services.
• Client Welcome Wagon: 🤝 Play a key role in onboarding new clients, making sure all paperwork is spot on, collected, and verified.
• Engagement Guru: ✉️ Prepare and send out engagement letters following our established procedures.
• Compliance Champion: 💪 Assist with essential compliance tasks like KYC (Know Your Client) and AML (Anti-Money Laundering) checks.
• Data Dynamo: 💻 Keep our client records and systems up-to-date with precise information.
• Admin Ace: 🗂️ Provide all-around administrative support – think filing, photocopying, scanning, and keeping documents organized.
• Mail Scan Pro: 📸 Process and scan all incoming mail into our case management system.
• Calendar Wizard: 🗓️ Help manage diaries, schedule meetings, and book rooms.
• Invoice Assistant: 🧾 Prepare invoices for client cases and send them to our cashier.
• Versatile Helper: 🤔 Be ready to tackle any other administrative tasks that come your way!

Your Growth Journey:

• Mentorship & Support: 🌱 You'll have dedicated mentors and team leaders guiding you every step of the way.
• Apprenticeship Power-Up: 🎓 Complete a Level 3 Apprenticeship in Business Administration to build your expertise.
• Industry Insights: 🧑‍💼 Gain valuable exposure to legal systems, professional procedures, and high standards.
• Career Horizons: 📈 Exciting role and career progression opportunities await!

Ready to make your mark? Apply now! ✨

Key responsibilities

• Act as the first point of contact for clients and visitors in person, on the phone, and via email
• Manage incoming and outgoing post, deliveries, and courier services
• Deal with the onboarding of new clients and support compliance processes
• Provide administrative support including filing, photocopying, scanning, and document management
• Complete a Level 3 apprenticeship in Business Administration

Entry requirements

GCSE in: (English (grade 4), English (grade 4))