Lettings Administrator Apprentice

About the role

Property Administrator Role ✨

Are you looking for a dynamic role in the property world? We're seeking a motivated individual to join our team as a Property Administrator! This is a fantastic opportunity to gain hands-on experience in a fast-paced environment. 🚀

What you'll be doing:

• Office Vibes & Support: Be the first point of contact! Greet visitors, answer questions, handle calls and emails, and generally keep the office running smoothly for our managers and directors. Think of yourself as the ultimate office MVP. 🥇
• Property Patrol: Get involved in property inspections, check-outs, and inventories. You'll help make sure our properties are looking their best and meeting our high standards. 🏠✅
• Scheduling Superstar: You'll be the master of timing, arranging property inspections by reaching out to tenants through letters, emails, and other channels. 🗓️📧
• Viewings & New Faces: Book property viewings and register potential tenants in our CRM system. You'll be the go-to person for connecting with applicants via phone and email. 🤝
• Repair Coordinator: Become the link between landlords, tenants, contractors, and more to get repairs sorted. You'll be arranging appointments and access to properties. 🛠️
• Utility Guru: Chat with utility companies about bills for vacant properties and arrange meter top-ups when needed. 💡💧
• Key Keeper: Keep a close eye on our keys! You'll be recording them in and out, maintaining accurate records, and registering new ones. 🔑
• Communication Champion: Professionally connect with landlords, tenants, contractors, and clients. Ensuring all important info is accurately logged in our CRM system is key! 🗣️📝
• Document Dynamo: Keep our property documentation and office records super organized and accurate in our filing system. 📂
• Office Supplies & Team Player: Help us stock up on essential office supplies and lend a hand to other lettings team members and departments. We're all about teamwork! 🙌
• Safety First: Follow company procedures and maintain health and safety standards. Understanding property laws and regulations is part of the deal. 🚨
• Extra Duties: Be ready to support the wider team with other reasonable administrative tasks and take on training courses that help you grow with us! 🌱

If you're organized, a great communicator, and ready to dive into the property industry, we want to hear from you! Apply now! 🎉

Key responsibilities

• Providing general administrative support, including handling telephone calls, emails, and greeting visitors.
• Assisting with property inspections, check-outs, inventories, and scheduling arrangements.
• Coordinating property repairs and maintenance with landlords, tenants, and contractors.
• Booking property viewings and registering prospective tenants on the CRM system.
• Maintaining accurate records, including key management and an organised filing system.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))