Administration Assistant Apprentice

About the role

Level 2 Administration Assistant Apprenticeship 🚀

Ready to kickstart your career and get paid while you learn? 💼 We're on the hunt for motivated individuals who are passionate about awesome customer service and eager to level up their business admin skills! This is your chance to gain real-world experience and snag a nationally recognised qualification, all while being part of a super supportive team. 🙌

In this role, you'll become a pro at:

• Customer Communication Champ: Answering customer questions and requests like a boss via phone, email, and online channels. 📞📧💬
• Info Guru: Keeping customer records accurate and up-to-date. ✍️
• Feedback Fanatic: Helping the team spot ways to make our services even better based on customer feedback. 🤔
• Team Player: Working smoothly with customers and colleagues, and sharing your brilliant ideas in team meetings. 🤝💡
• Admin Ace: Providing general admin support to keep everything running like clockwork. ⚙️

This paid apprenticeship is the perfect launchpad for a rewarding career. Let's build something amazing together! ✨

Key responsibilities

• Respond to customer enquiries by phone, email and online channels.
• Assist customers with questions, requests and general support.
• Accurately enter and maintain customer records and information.
• Support the team in reviewing customer feedback and identifying opportunities to improve services.
• Provide general administrative support to ensure the smooth running of the business.