Level 2 Food & Drink Team Member Apprenticeship

About the role

Join our vibrant team and kickstart your career in hospitality! 🚀 We're on the hunt for enthusiastic individuals to join us as Team Members at our awesome restaurant and bar.

What you'll be doing:

• Serving up good vibes: Deliver delicious food and refreshing drinks to our guests with a smile. 😊
• Mastering the guest experience: Greet everyone warmly, take their orders like a pro, manage bookings, and handle payments smoothly. 💳
• Keeping things spick and span: Ensure our dining areas are always looking fresh, clean, and inviting. Think tidy tables and a great atmosphere! ✨
• Team player alert: Collaborate with your amazing colleagues, jump in to help out, and tackle any customer questions or issues with professionalism. 🤝
• Shine a spotlight on our menu: Showcase our fantastic food and drinks, and help guests discover their new favorites. 😉

What we're looking for:

• Passion for providing top-notch customer service. 🌟
• A proactive and positive attitude.
• Ability to work well in a fast-paced environment.
• Great communication skills.

Ready to make some awesome memories and boost your skills? Apply now! 🎉

Key responsibilities

• Serve food and beverages to guests, ensuring excellent customer service
• Greet customers, take orders, manage bookings and handle payments
• Maintain clean, safe and well-presented dining areas, clearing and resetting tables
• Support team members and resolve customer queries or complaints professionally
• Promote menu items and upsell to enhance guest experience and business performance