Apprentice / Trainee Hotel General Assistant

About the role

Here's an exciting opportunity to join our team! We're looking for energetic and guest-focused individuals to help us create amazing experiences. 🌟

What you'll be doing:

• Guest Rockstar: Welcome everyone with a smile, manage check-ins and check-outs smoothly, and be the go-to for guest questions and local tips. 🗺️
• Breakfast Boss: Help set up and keep our delicious breakfast buffet fully stocked and looking amazing. 🍳☕
• Food & Drink Hero: Serve up tasty food, snacks, and drinks, including coffee and alcoholic beverages. 🍹
• Table Tidy-Upper: Keep our café tables clean and inviting for all our guests. ✨
• Communication Champion: Learn to manage phone calls, respond to guest emails, and handle requests like a pro. 📧📞
• Ambience Assistant: Help maintain a clean and well-presented reception and café area. 💯
• Admin Ace (Lite): Support with basic admin tasks like key cutting and invoice prep. 📝
• Supply Guru: Restock essential supplies and ensure our cleanliness standards are always top-notch. ✅
• Support Specialist: Observe and assist with responding to maintenance or housekeeping requests, ensuring our guests' comfort. 🛠️

This is a fantastic chance to gain valuable experience and be part of a fun and dynamic environment! Apply now and let's make some magic happen! ✨🚀

Key responsibilities

• Welcome guests and support with check-in and check-out procedures
• Assist in setting up and replenishing the breakfast buffet
• Help serve food and drinks, including coffee, alcoholic beverages, and snacks
• Support with handling guest queries and offering local information
• Learn to manage phone calls and respond to guest emails