Apprentice / Trainee Hotel General Assistant

About the role

We're on the hunt for awesome individuals to join our awesome team! 🚀 If you're 18+ and ready to dive into the world of hospitality, this is your chance. We need vibrant personalities to help us create unforgettable experiences for our guests.

What you'll be doing:

• Be the first point of contact, welcoming guests with a smile and handling check-in and check-out like a pro. 😎
• Help set up and keep our breakfast buffet looking delicious and fully stocked. 🍳🥐
• Serve up a storm with food and drinks, including those essential coffees, tasty snacks, and even some grown-up beverages. ☕🍹
• Keep our café area spotless by clearing and cleaning tables. 🍽️✨
• Be a go-to source for guest questions, offering helpful advice and local intel. 🗺️
• Learn to master phone calls and respond to guest emails like a champ. 📞✉️
• Maintain the pristine look of our reception and café areas. 💯
• Tackle basic admin tasks like key cutting and invoice prep. 🔑🧾
• Keep our supplies topped up and ensure cleanliness standards are always met. ✅
• Observe and assist with guest requests for maintenance or housekeeping. 🛠️

We're looking for enthusiastic individuals who are eager to learn and contribute to our fantastic team atmosphere! 🙌

Key responsibilities

• Welcome guests and support with check-in and check-out procedures
• Assist in setting up and replenishing the breakfast buffet
• Help serve food and drinks, including coffee, alcoholic beverages, and snacks
• Clear and clean tables in the café area
• Support with handling guest queries and offering local information