It Cloud Support Apprentice
Inspire ATA · East Of England · NR20 3AX
About the role
🔥 Ignite Your Tech Career: Cloud Support Specialist Apprentice at Dereham Neatherd High School! 🔥
Ready to dive into the exciting world of IT and make a real impact? 🚀 Inspire ATA is looking for a motivated and dedicated apprentice to join our team at Dereham Neatherd High School, part of the awesome Enrich Learning Trust. This is your chance to get hands-on experience supporting vital IT systems in a school that's all about innovation, collaboration, and crushing goals! 🏫
At Dereham Neatherd High School, we're building an inspiring place for students to learn and grow. The Enrich Learning Trust is all about teamwork, helping young people become super learners, confident individuals, and responsible citizens. 🤝
What's the Gig? 🤔
You'll be the go-to person for keeping our school's IT running smoothly and helping out across the Enrich Learning Trust when needed. Your mission: ensure everyone has access to the school's network and internet, keep our cybersecurity tight, and be the tech guru for staff and students! 💻
Your Mission (Responsibilities):
- Be the first point of contact for IT help and requests. 🙋♀️🙋♂️
- Set up, tweak, and keep hardware, software, and network systems in tip-top shape. ⚙️
- Guard our network security and make sure we're following all data protection rules (like GDPR!). 🛡️
- Create new user accounts and manage access for staff and students. 🧑💻
- Help with fixing and maintaining IT gear, printers, and classroom tech. 🛠️
- Do regular system backups and keep our network humming. 📈
- Lend a hand with audio-visual gear and school events. 🎤
- Jump into IT projects and upgrades across the Trust. ✨
- Boost cybersecurity awareness and teach everyone how to stay safe online. 🌐
- Always keep safeguarding and confidentiality a top priority. ❤️
Who We're Looking For:
Someone who's proactive, a total tech whiz, and genuinely excited about IT and digital tech! You'll be a great communicator, bring a positive vibe, and be awesome at working solo or as part of our supportive team. 💪
Must-Have Skills:
- Know your way around Microsoft 365 (Teams, Word, Excel, Outlook). 📊
- Experience installing, updating, and maintaining software and PCs. 📁
- A solid understanding of basic networking and how to fix it. 🌐
- Killer time management and organisational skills. ⏱️
- Ability to chat clearly and effectively with everyone. 🗣️
- Committed to safeguarding and protecting data. ✅
- Professional, reliable, and detail-oriented. ⭐
- Calm, flexible, and customer-focused approach. 😊
- MUST HAVE: Driving licence and your own vehicle. 🚗
Entry Requirements:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
- GCSE Maths and English (or equivalents) at grades 3+ (D or above).
- You shouldn't have an existing qualification at the same or higher level in a similar subject.
Hours:
37 hours per week: Monday - Thursday 8 am – 4 pm, with an early finish on Friday at 3:30 pm. ⏰
Your Future:
Nail this apprenticeship, and there could be opportunities for a full-time role at Dereham Neatherd High School or within the Enrich Learning Trust! 🌟
Pre-Employment Checks:
If you're offered the role, we'll conduct an enhanced DBS check, right-to-work verification, and an online social media screening. 👍
About QA:
Our apprenticeships are the perfect way to learn, earn, and kickstart an amazing future! We've helped over 50,000 graduates succeed. 🎉
Ready to Apply?
Don't miss out! Apply now! 👇
Key responsibilities
- Provide first-line support for IT issues and service requests
- Install, configure, and maintain hardware, software, and network systems
- Monitor and maintain network security, ensuring compliance with data protection and GDPR regulations
- Set up new users, manage accounts, and remove access
- Support the maintenance and repair of IT equipment, printers, and classroom devices