It Apprentice
Berry Group · South East · KT11 1JA
About the role
🚀 IT Apprentice at Berry Group (Marsh Wall Ltd) 🚀
Join a leading name in the UK automotive industry! 🚗 For over 15 years, Berry Group has been building a rep for awesome customer service, representing some of the world's most respected car brands. We've grown from a BMW and MINI specialist to a multi-franchise powerhouse across London and beyond! Our secret? Putting customers first, investing in amazing people like you, and repping our brands like a boss.
What you'll be doing:
- IT Support Superstar: Be the first point of contact for tech issues, log and sort problems, fix the common stuff, and know when to call in the cavalry. 🧑💻
- Onboarding & Offboarding Guru: Help new team members get set up and smoothly transition those leaving. 👋
- Hardware & Software Hero: Get new laptops, desktops, and phones ready to roll. Install and configure apps, and keep our tech inventory in check. 💻📱
- Network Navigator: Learn the ins and outs of Wi-Fi, VPNs, and network infrastructure by helping us monitor and troubleshoot connectivity. 🌐
- Systems Support Star: Under supervision, help manage user accounts, permissions, backups, and routine system updates. ⚙️
- Cyber Security Champion: Support our security monitoring, learn about good security practices, and help identify and report potential threats. 🛡️
- Learning & Documentation Dynamo: Crush your apprenticeship coursework, ace your assessments, and keep your training portfolio looking sharp. Documenting solutions clearly is key! 📚
Your Entry Ticket:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
- GCSE Maths and English (or equivalents) at grades 3+ (D or above).
- You shouldn't already have a qualification at the same or a higher level in a similar subject.
Your Schedule:
- 40 hours per week.
- Your main base will be in Cobham, but you'll be travelling across the group.
- For the first 3 months, you'll be based at Cobham and paired with a colleague for site visits.
- After 6 months, you'll typically be ready for independent site visits, depending on your progress.
- Participation in the ECOS vehicle scheme might be possible – we can chat about it! 🚙
The Perks & Your Future:
This isn't just a job, it's a launchpad! 🚀
- Cyber Security Pathway: IT Apprentice → Cyber Security Analyst → Senior Security Engineer → IT Manager.
- Network Engineering Pathway: IT Apprentice → Junior Network Engineer → Senior Network Engineer → IT Manager.
- Systems Administration Pathway: IT Apprentice → Junior Systems Administrator → IT Systems Administrator → IT Manager.
These pathways are designed to help you grow, gain awesome transferable skills, and open doors to IT roles in the UK and even internationally! 🌍 Progression and pay increases are based on your development.
About QA:
Apprenticeships are the ultimate way to gain skills, get paid while you learn, and kickstart an epic career. We're a top training provider with over 50,000 successful graduates – we're here to help you win!
Ready to level up? Apply now! 👇
Key responsibilities
- Provide first-line IT support, logging and prioritising tickets, and troubleshooting routine issues.
- Set up and deploy hardware, install and configure software, and maintain IT asset records.
- Assist with network monitoring and connectivity troubleshooting.
- Support systems administration tasks including user accounts, backups, updates, and routine maintenance.
- Support cyber security practices and complete apprenticeship coursework and documentation.