It Higher Apprenticeship 2027 - Software

About the role

🚀 IT Software Apprenticeship Programme (Level 4 Applications Support Lead) at Mercedes AMG High Performance Powertrains 🚀

Ready to level up your career and join a winning team? Mercedes AMG High Performance Powertrains is seeking passionate and determined individuals to join our elite Level 4 IT Software Apprenticeship Programme. This is your chance to study towards a Level 4 Applications Support Lead qualification and contribute to our legacy of success! 🏎️💨

We're all about pushing boundaries, whether it's on the Formula 1 track or in advanced vehicle electrification. You'll be immersed in exciting projects that challenge your creativity and technical skills, directly impacting the cutting edge of automotive technology. Your passion can literally help drive innovation in motorsport and on the road! 💡

As a team, we're driven by improving reliability, availability, and performance, ensuring we consistently deliver results and dominate on the track. We thrive on sharing knowledge and building new processes, and as a valued member, you'll:

✅ Deliver top-notch customer service and technical excellence, resolving software and IT issues for colleagues across the business.

✅ Collaboratively enhance systems and procedures to streamline operations and boost reliability.

✅ Develop custom software solutions that will be rolled out company-wide.

✅ Implement software solutions using the latest programming languages and technologies to ensure exceptional IT services.

What's in it for you?

💰 Starting Salary: £21,000 per annum, with periodic increases based on performance.

🏆 Performance Bonus: Rewarding your hard work and achievements.

🏁 Podium Bonus: Directly linked to our F1 team's success!

🌴 Annual Leave: A generous 36 days to recharge.

🏥 Healthcare & Pension: Access to private healthcare and a comprehensive pension scheme.

✨ More Perks: A variety of other benefits and staff discounts.

What we're looking for in you:

🧠 Problem-Solving Prowess: You're a natural at figuring things out.

🗣️ Communication Skills: Strong written and verbal abilities are key.

🔎 Attention to Detail: You nail the little things that make a big difference.

🎯 Task Completion: You see projects through to the end.

🤝 Team Player: You collaborate effectively and support your colleagues.

🚀 Driven & Flexible: You're adaptable, open to new ideas, and target-focused.

🌟 Willingness to Succeed: Dedication to your team and continuous learning is essential.

⚡ Perform Under Pressure: You can handle challenges and thrive in a high-stakes environment.

📚 Academic Foundation: GCSEs or equivalent in Maths and English at grade 4 or above.

💻 Passion for Code: A genuine love for writing software and delivering solutions.

Bonus Points (Knowledge & Experience Desired):

• Delivering exceptional customer service.
• Experience in IT operational support.
• Planning, organising, and delivering IT tasks within a team.
• Software development and/or scripting in modern languages (e.g., C#, Python).
• Scripting, orchestration, and automation techniques.
• Familiarity with software development practices, technologies, and systems (e.g., MS DevOps).

Diversity & Inclusion: We believe our strength comes from our diverse talent. We encourage applications from all backgrounds and do not discriminate on any basis. If you don't meet every requirement, please still consider applying – you might be the perfect fit! ❤️

Ready to apply?

Submit your online application including your CV. Tell us about your hobbies and passions – they help you stand out! 🌟 Make sure to list your qualification grades.

Your application will be reviewed by HR and the hiring manager. If successful, you'll be invited to an assessment centre at our factory in January. Your apprenticeship officially begins in September 2027.

Financial Support: Need help with travel costs for assessment centres/interviews? Apply for our Interview Travel Bursary! ✈️

Application Process Note: Due to high demand, there might be quiet periods. We promise to update you on your application status. Apologies, but detailed feedback cannot be provided.

🔗 Click 'Apply' to start your journey! Don't wait – applications may close early! ⏳

Key responsibilities

• Deliver exceptional customer service and technical excellence while troubleshooting and resolving software and IT issues for colleagues across the business
• Collaboratively improve systems and procedures to reduce complexity and improve reliability
• Develop bespoke software solutions for rollout across the company
• Deliver software solutions using the most appropriate programming languages and technologies to support the delivery of excellent IT services

Skills