Business Administrator Apprenticeship – Patient Services Team

About the role

Patient Services Administrator 🌟

Are you ready to kickstart your career in a dynamic healthcare environment? We're looking for motivated individuals to join our Patient Services Team and help keep our practice running smoothly! 🚀

What you'll be doing:

• Be the friendly voice of our practice, answering phones and connecting with patients and staff. 📞
• Dive into our clinical IT software to help manage patient information. 💻
• Handle essential admin tasks like making copies, sending emails, managing mail, filing, and drafting important correspondence for our doctors and medical team. ✉️🗂️
• Provide general administrative support across the entire practice. 📊
• Master and operate various office equipment. 🖨️
• Make and take calls, both internally and externally. 🗣️
• Collaborate effectively with your colleagues – teamwork makes the dream work! 🤝
• Create a range of professional documents. 📄
• Uphold a strict code of confidentiality – patient privacy is key! 🔒
• Get to know and follow our practice policies and procedures inside out. ✅
• Participate in your annual performance review to track your growth. 📈
• Undertake training to boost your skills and keep your personal and professional development on point. 🌱
• Be flexible and adaptable to meet the needs of our busy surgery. 🤸‍♀️

If you're organized, a great communicator, and eager to learn, we want to hear from you! Apply now! ✨

Key responsibilities

• Respond to patient and staff inquiries, accessing patient medical records
• Utilise clinical IT software for patient management
• Perform general administrative duties including photocopying, emails, post, filing, and correspondence
• Operate office equipment and produce a variety of documents
• Adhere to strict confidentiality and practice policies and procedures