Apprentice Administration Assistant

About the role

Administrative Assistant 🚀

Ready to jumpstart your career in a dynamic office environment? We're looking for a proactive and organized individual to join our team as an Administrative Assistant! This is your chance to gain hands-on experience in a role that's key to our operations.

What You'll Be Doing (Your Main Mission):

• Be the first point of contact! 📞 Answer phone calls and emails, making sure everyone gets to the right person.
• Keep our records shipshape! 📚 Accurately update and maintain important documents, including meeting minutes.
• Office Supply Guru! 📝 Manage our office supplies, from PPE to stationery, and keep our filing cabinets looking sharp.

Supporting Our Awesome Team & Clients:

• Help the care coordination squad by keeping their documentation on point. 🤝
• Chat with our service users and their families, and let the Manager know if anything needs a closer look. 👋
• Be part of bringing new clients into the fold by assisting with referrals and onboarding in our care management system. ✨

Keeping Things Running Smoothly & Safely:

• Lend a hand in prepping documents for those important inspections and audits. 🧐
• Champion health and safety within our office space. ✅

This is a fantastic opportunity to learn, grow, and make a real impact. If you're a team player with a keen eye for detail, we want to hear from you!

Key responsibilities

• Answer phone calls and respond to emails, directing inquiries appropriately.
• Maintain accurate and up-to-date records, including minutes of meetings.
• Manage office supplies – PPE/ stationery ordering.
• Support the care coordination team with updating documentation.
• Assist in processing referrals and onboarding new clients, care management system.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))