Business Admin Apprentice (account Handler)

About the role

Insurance Broking Apprentice 🚀 - Halesowen Office

Are you ready to kickstart an exciting career in insurance? We're looking for enthusiastic individuals to join our team as Insurance Broking Apprentices at our Halesowen office! 🤩 This is your chance to learn the ropes, develop essential skills, and potentially grow into a long-term role within our supportive company.

What You'll Be Doing:

• Client Care Superstar: Answer incoming calls and emails promptly and professionally. 📞📧 Get to know our diverse client base and understand their unique insurance needs.
• Admin Ace: Handle daily office tasks like making tea and coffee ☕, general office assistance, and managing the post (stamping, franking, and taking it to the post office). 📮
• Record Keeper Extraordinaire: Maintain accurate and up-to-date files for all prospects and clients. Convert prospect records to live client records and send out important documents. 📁
• Product Guru in Training: Learn about our rating guides and scheme products, gaining a clear understanding of policy benefits and wordings. 📚
• Sales & Service Champion: Confidently gather information from clients, assess their insurance needs and risk profiles using effective questioning techniques. Recommend suitable products and successfully sell policies. 💰
• Relationship Builder: Renew policies and maintain strong relationships with our valued clients. 🤗
• Policy Processing Pro: Process renewals, new business, and mid-term adjustments for motor policies. 🚗
• Event Representative: Occasionally represent Abbeyfields Insurance at classic car shows on weekends. 🏁
• Continuous Learner: Stay on top of mandatory training modules to keep your knowledge sharp. 🧠

What You'll Get:

• Full Support & Training: We're committed to your development! You'll receive comprehensive training as you learn the ins and outs of insurance broking. 💪
• Career Growth Potential: This apprenticeship offers the potential to grow into a long-term, rewarding role within our company. 🌱
• Industry Qualifications: Opportunity to work towards recognized industry qualifications like the CertCII after completing your apprenticeship. 🎓

If you're eager to learn, have a great attitude, and are ready to jump into a dynamic industry, we want to hear from you! Apply now! ✨

Key responsibilities

• Making the tea/coffee/general office assistance
• Stamping/Franking the post/taking the post to the post office
• Answer incoming calls and emails in a timely and professional manner
• Keep accurate and up to date file records of all prospects and clients
• Processing renewals, new business and mid term adjustments to motor policies

Entry requirements

GCSE in: (English (grade C/5), Maths (grade C/5))