Apprentice Prescribing Administrator

About the role

Job Title: Pharmacy Administrator 💊

Are you organized, detail-oriented, and looking for a role where you can make a real impact in healthcare? We're seeking a diligent Pharmacy Administrator to join our team! This is a fantastic opportunity to gain experience in a dynamic medical environment and contribute to patient care. 🚀

What you'll be doing:

• Processing repeat prescription requests from patients. 📝
• Cross-referencing requests with patient medical records and practice guidelines to ensure accuracy. ✅
• Facilitating prescription authorization by forwarding requests to the relevant GP or prescriber. 👨‍⚕️👩‍⚕️
• Responding to queries from patients, pharmacies, and other healthcare professionals. 🗣️
• Accurately updating and maintaining patient records. 💻
• Collaborating with local pharmacies to resolve any prescription-related issues. 🤝
• Monitoring repeat medication requests to proactively identify potential problems. 👀
• Managing incoming telephone calls, emails, and messages efficiently. 📞✉️
• Adhering strictly to confidentiality policies, GDPR, and NHS procedures. 🔒
• Escalating any medication-related concerns to the Pharmacist or Office Manager. 🚨
• Providing general administrative support to the practice. 📁

What we're looking for:

• Excellent organizational and time management skills. ⏰
• Strong attention to detail. ✨
• Ability to maintain confidentiality. 🤐
• Good communication skills. 💬
• Familiarity with medical terminology is a plus, but not essential.
• A proactive and helpful attitude. 👍

This role is perfect for someone who:

• Enjoys a structured and methodical approach to work.
• Wants to be part of a supportive healthcare team.
• Is eager to learn and develop new skills. 🌱

If you're ready to take on a vital role in our practice, we encourage you to apply! Let's make a difference together. 💪

Key responsibilities

• Managing prescription processes including requests, checks, and authorisation
• Handling queries and communications from patients, pharmacies, and professionals
• Updating and maintaining accurate patient records
• Ensuring confidentiality and adherence to GDPR and NHS procedures
• Providing general administrative support within the practice