Customer Service Apprenticeship - Wakefield Specsavers

About the role

Hear ye, hear ye! 📣 Join our awesome team as a Customer Experience Champion! 🌟

Are you a natural connector with a knack for making people feel right at home? 🤔 Do you thrive in a fast-paced environment where every day brings new interactions? Then this is your calling! 📞

What you'll be doing:

• Be the Ultimate Guide: Offer expert advice and recommendations to our customers, helping them find exactly what they need. 💡
• First Impressions Matter: Roll out the red carpet with a super warm and friendly welcome to everyone who walks through our doors. 👋
• Order Ace: Master the art of handling orders with precision and speed. 💨
• Phone Rockstar: Juggle incoming calls like a pro, providing efficient and helpful responses. 🗣️
• Keep 'Em in the Loop: Deliver important updates to customers about their hearing aids or glasses – whether they're ready for pickup or facing a slight delay. ⏰

If you're ready to be the friendly face and helpful voice of our store, apply now! Let's create some amazing customer moments together! ✨

Key responsibilities

• Provide expert advice to customers
• Welcome customers warmly to the store
• Process customer orders
• Answer telephone calls efficiently
• Advise customers on the status of their hearing aids/glasses