Apprentice Repairs Support

About the role

Client Services Coordinator 🤝

Are you a go-getter with killer communication skills? We're looking for a superstar to join our team and keep our clients happy! 🌟

Your mission, should you choose to accept it:

• Be the Voice: Handle incoming calls and emails from tenants and clients, smoothly logging all issues into our internal system. 📞📧
• Master Scheduler: Juggler extraordinaire! Coordinate appointments between tenants, clients, and our amazing field operatives/contractors. 🗓️
• Purchase Power: Raise purchase orders and keep a hawk-eye on repair progress using our inboxes and spreadsheets. 💰📊
• Safety First: File essential safety and compliance certificates – keeping everything legit! ✅
• Keep 'Em in the Loop: Provide awesome progress updates and gently (or not so gently 😉) chase down any overdue contractor completions or arrival times. ⏱️
• Wildcard Whiz: Tackle other ad hoc duties that pop up – flexibility is key! 🤸‍♀️

If you're organized, proactive, and thrive in a fast-paced environment, we want YOU! 🎉

Key responsibilities

• Receive and log tenant/client communications
• Coordinate appointments between tenants, clients, and operatives
• Raise purchase orders, track repair progress, and file certificates
• Provide progress updates and chase overdue contractor completions
• Perform other ad hoc administrative duties

Entry requirements

GCSE in: (English (grade 4/C), Maths (grade 4/C))