Team Leader Apprenticeship

About the role

Apprentice Team Leader 🧑‍🍳

Ready to step up and lead the charge at a vibrant Chef and Brewer pub? We're on the hunt for awesome individuals who are passionate about people and love creating unforgettable experiences! If you've got the drive to motivate a team and a knack for making customers smile, this is your chance to shine. ✨

What you'll be doing:

• Being the ultimate customer champion, ensuring every visitor feels welcomed and leaves with a 5-star vibe. 🌟
• Stepping into management's shoes when needed, tackling any challenges that pop up with confidence. 💪
• Whipping the team into shape during busy shifts, making sure everything runs smoother than a perfectly poured pint. 🍻
• Keeping our bar safe, clean, and legal – no compromises! 💯
• Sparking joy beyond food and drink! Get creative with events, quizzes, and music nights to bring our community together. 🎶

What you'll bring to the table:

• A sharp eye for detail – because the little things matter. 👀
• You're the ultimate role model, serving up amazing customer experiences and warm welcomes. 🤗
• The ability to think fast and pivot when things get wild. 🌪️
• A positive, can-do attitude and a true team spirit. 🙌

Perks of the job:

• A sweet 33% discount on food and drink for you, and 15% for your crew. 🍔🍹
• Free access to a support program for your mental health, finances, and legal needs. 💚
• Generous maternity and paternity policies. 👨‍👩‍👧‍👦
• We're a Menopause Friendly Employer – because everyone deserves support. 💖
• Score a 50% discount at our Greene King Inns and hotels – perfect for getaways! 🏨
• Refer a friend and bag up to £1,500! 💰
• Wagestream: access your pay early when you need it. 💸
• Score awesome retail discounts with brands like Superdrug and Three Mobile. 📱🛍️

Your Apprenticeship Journey:

• No boring lectures! Our training is all work-based, with face-to-face and remote sessions with your dedicated Learner Coach. 👩‍🏫
• You'll have a mentor right there in the pub to guide you. 🤝
• Gain valuable Functional Skills in English and Maths (if needed). 📚
• Regular feedback sessions every 12 weeks to celebrate your wins and support your growth. 🎉

We're all about creating welcoming, safe spaces where everyone belongs. We want you to thrive and be your best self here! 🌈

Key responsibilities

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean, addressing issues promptly.