Business Administration Apprenticeship

About the role

Conveyancing Administrator 🌟 | Join Our Dynamic Legal Team!

Ready to kickstart your career in a fast-paced legal environment? We're looking for an organized and proactive Conveyancing Administrator to join our awesome residential conveyancing teams! You'll be instrumental in keeping our operations smooth and our clients happy. 🤝

What You'll Be Doing:

• Client Focus: Be the first point of contact, handling telephone inquiries, correspondence, and emails with a friendly and efficient vibe. 📞📧 Keep clients, estate agents, and all involved parties in the loop about every development! 📈
• Admin Ace: Master the art of providing fee estimates, opening files, and creating all sorts of correspondence (standard and special requests!). 📄 Plus, you'll be ordering essential searches to keep things moving. 🔍
• Document Whiz: Draft and amend letters and legal documents with precision. ✍️
• Team Player: Work collaboratively with your office team to deliver an outstanding and friendly service to our clients. 😊
• Problem Solver: Take guidance to proactively manage matters, ensuring everyone is informed and satisfied. ✨
• Internal & External Liaison: Connect with staff across Ocean Group companies, other law firms, and estate agents involved in transactions. 🏢
• Client Reporting: Report on contracts to clients, keeping them fully updated. 📊
• Service Champion: Develop your knowledge of all Ocean services to offer referrals and ensure an exceptional customer experience. 🚀
• Support System: Assist the office conveyancer as needed. 💪
• Integrity First: Protect our clients' interests at all times, staying vigilant against potential fraud and money laundering. 🛡️
• Excellence Driven: Adhere to service level agreements, exceeding client expectations and keeping them updated. ✅

What We're Looking For:

• A proactive attitude and a keen eye for detail. 👀
• Excellent communication and interpersonal skills. 🗣️
• The ability to work well in a team and independently. 🧑‍🤝‍🧑
• A commitment to providing exceptional customer service. ⭐

If you're ready to learn, grow, and make a real impact, we want to hear from you! 🎉

Key responsibilities

• Providing fee estimates, opening files, producing standard and ad hoc correspondence, and ordering searches.
• Handling telephone enquiries, correspondence & emails to provide updates and information.
• Drafting and amending letters and legal documents.
• Working as part of an office team to provide an efficient and friendly service to clients.
• Liaising with staff from other Ocean Group companies, law firms and estate agents when involved in transactions.