Podiatry & Diabetes Administrator Apprentice

About the role

Patient Support Administrator 🚀

Are you a driven individual with a knack for organization and a passion for helping people? ✨ Join our Podiatry and Diabetes services team as a Patient Support Administrator! We're looking for flexible and dynamic individuals who thrive in a fast-paced environment and have a can-do attitude. 💪

What you'll be doing:

• Providing top-notch administrative and support to our Podiatry and Diabetes services. 👣
• Being the first point of contact for patients and professionals, offering friendly and professional assistance. 👋
• Managing incoming calls and ensuring patients have a positive experience when booking appointments. 📞
• Accurately inputting data related to clinic attendances and patient pathways. 📊
• Supporting our Diabetes Education and Specialist Nurses with administrative tasks, projects, and training days. 📚
• Liaising with the public and various healthcare professionals. 🤝

What you'll need:

• Excellent Microsoft Office skills. 💻
• Superb organizational and time-management abilities. ⏱️
• Resilience and a compassionate approach, especially when dealing with individuals who may be distressed. ❤️
• A solid administrative background and the ability to multi-task effectively.
• Enthusiasm, self-motivation, and a strong work ethic. 🎉
• Great communication skills, including an excellent telephone manner. 🗣️
• Attention to detail and the ability to work accurately under pressure.
• A collaborative spirit and the ability to work well within a team. 🌟

Important bits:

• You must have the valid right to work in the UK. 🇬🇧
• Visa sponsorship is unfortunately not available for this role.
• A Standard Disclosure and Barring Service (DBS) check will be required (we'll cover the cost!). ✅
• We encourage you to use AI as a *tool* to enhance your application, but please ensure your supporting statement reflects your *authentic* experience and achievements. ✍️

We offer training and support to help you succeed, with guidance from our Admin Manager. If you're ready to make a difference and grow your career, apply now! 🌱

Note: For the full list of duties and responsibilities, please refer to the attached job description and person specification.

Key responsibilities

• Provide Call Centre function to support patients in booking Podiatry appointments.
• Support administrative functions of the Podiatry Suite for community services.
• Accurately input data relating to clinic attendances, DNAs, and patient pathways.
• Ensure patients and visitors are dealt with in a friendly and professional manner.
• Support administrative functions for Diabetes services, projects, and training days.

Skills