Business Administration Apprentice

About the role

Office Administrator 🚀

Are you a detail-oriented wizard ready to dive into the heart of our operations? We're looking for a proactive Office Administrator to keep our team running smoothly and our clients smiling! 😎 This role is perfect for someone who thrives on organization and enjoys making things happen behind the scenes.

What you'll be doing:

• Be the friendly face of our office, welcoming visitors and connecting with clients. 👋
• Master the art of stationery orders – keeping our supplies stocked and ready. ✍️
• Handle emails like a pro: sending, receiving, and responding with lightning speed. ⚡️
• Keep our spreadsheets polished and up-to-date. 📊
• Tackle data entry with accuracy and efficiency. 🔢
• Schedule and set up meeting rooms, ensuring they're always prepped and professional. 🗓️
• Whip up refreshments for meetings and visitors. ☕️
• Maintain the tidiness and presentation of our office and meeting spaces. ✨
• Run errands for deliveries and pickups as needed. 🚗
• Be the first point of contact for incoming calls and emails, handling inquiries and actions professionally and promptly. 📞
• Utilize our management systems to record information accurately, creating clear audit trails. 💻
• Monitor inboxes, acting on emails swiftly. 📬
• Assist with reporting for department/region/client analysis. 📈
• Process and deploy claim notifications to repairers accurately via our in-house system, meeting service level agreements. 🎯
• Progress customer claims within our management system, ensuring they are actioned within agreed service level agreements. ✅
• Manage your daily tasks within agreed service level agreements. ⏱️
• Commit to delivering a first-class service to both customers and repairers. ⭐
• Embrace new challenges and take on other duties as assigned by senior management. 💪

Think you've got what it takes? Apply now! 🌟

Key responsibilities

• Carry out general administration tasks.
• Welcome visitors, liaise with clients, and manage incoming communications.
• Update spreadsheets, perform data entry, and record information accurately using management systems.
• Coordinate meetings, including scheduling, setup, and refreshments.
• Process and progress customer claims within service level agreements using in-house management systems.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))