Apprentice Bookings Coordinator

About the role

Temp Staffing Coordinator 🤝

Are you a whiz at juggling and keeping things organized? We're on the hunt for a Temp Staffing Coordinator to join our awesome team! This is your chance to be the go-to person for all things temporary staffing, making sure our departments have the right people on board when they need them. 🚀

What you'll be doing:

• Workforce Coordination: You'll be the master of daily temp staffing requests across different departments. Think of yourself as the ultimate matchmaker, booking and assigning temporary workers to fill those gaps and short-term needs. 🗓️ Your mission: make sure every shift is covered efficiently and without breaking the bank! 💰
• Client & Worker Liaison: You'll be the main point of contact for our care organisations, building super strong relationships with them. You'll also be the friendly face and voice for our temporary workers, keeping everyone in the loop about shift details, cancellations, and confirmations. Got a booking hiccup? You'll be there to sort it out and escalate if needed. 🗣️
• Administrative Support: Keep our records spic and span! You'll be maintaining super accurate details on bookings, worker info, and attendance. Plus, you'll be the guru of our workforce management systems and databases. 💻
• Compliance & Governance: Before anyone starts, you'll be making sure all our temporary workers are legit! That means checking their right-to-work documents, training, and any necessary clearances. You'll also be keeping an eye on agency compliance and supporting audits with your flawless records. 💯 And of course, you'll be a pro at data protection and confidentiality. 🤫
• Customer Service: Deliver a top-notch, speedy service to our managers and temp workers. Respond to all their staffing requests and questions like a superhero! 🦸‍♀️

If you're ready to dive into a dynamic role where you're the glue that holds our staffing together, we want to hear from you! ✨

Key responsibilities

• Coordinate the booking and allocation of temporary workers to fill vacancies.
• Act as the primary point of contact and build positive working relationships with workers and clients.
• Maintain accurate records of bookings, worker details, and update workforce management systems.
• Ensure all temporary workers meet required compliance standards prior to booking.
• Provide a professional and responsive service to managers and temporary workers, promptly responding to requests.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))