Apprentice Medical Administrator

About the role

Patient Care & Admin Rockstar Wanted! 🌟

Are you a master of organization, a communication whiz, and ready to be the friendly face (and voice!) of our practice? We're on the hunt for a motivated individual to join our awesome team as a Front Desk & General Duties Superstar! 🚀

What you'll be doing:

• Be the First Impression: Greet everyone with a smile 😊 and guide them to where they need to be.
• Phone Master: Handle calls like a pro, answer questions, and connect people to the right resources. 📞
• Accuracy Expert: Double-check prescriptions are signed and collect any necessary fees. 💰
• New Patient Welcome: Help new patients get set up and ensure all their info is spot on. ✅
• Appointment Ace: Schedule and reschedule appointments efficiently, following our guidelines. 🗓️
• Stock Sense: Keep an eye on supplies and let us know when we need to reorder. 📦
• Specimen Collector: Handle specimen collection with care and accuracy. 🔬
• Confidentiality Champion: Protect patient information with the utmost discretion. 🤫
• Petty Cash Guru: Manage petty cash responsibly, following our policy. 💸
• Training Enthusiast: Jump into training opportunities to level up your skills! 📚
• Admin Dynamo: Dive into tasks like reviewing uncollected forms, confirming patient details, and making copies. 📄
• Record Keeper: Keep patient records tidy, organized, and up-to-date. 📂
• Mail Handler: Open, sort, and distribute mail. ✉️
• Email Commander: Send, receive, and circulate emails to the right people. 📧
• Form & Leaflet Manager: Make sure we always have plenty of patient forms and info. 📚
• Data Entry Pro: Input and maintain patient and practice details accurately on our system. 💻
• System Navigator: Monitor patient call and recall systems, and help with filing and retrieving paperwork. 🖱️
• Data Extractor & Scanner: Extract and input data from correspondence into patient records, and scan important documents. 🖨️
• Computer System Support: Help keep our practice computer system running smoothly, including searches, audits, and recalls. 🔍
• Report Faults: Identify and report any software issues, tracking their progress. 🐛
• Appointment System Guardian: Maintain the integrity of our appointment system. ⏰
• Data Security Keeper: Ensure all data is secure at all times. 🔒

We're looking for someone who:

• Is detail-oriented and super organized.
• Has excellent communication and interpersonal skills.
• Is reliable and responsible.
• Is a team player and eager to learn.
• Understands the importance of confidentiality.

If you're ready to make a real difference and be an integral part of our team, hit that apply button! 👇 We can't wait to hear from you!

Key responsibilities

• Manage front desk operations, including greeting patients and handling telephone inquiries.
• Schedule and manage patient appointments in accordance with practice protocols.
• Perform administrative tasks such as data input, filing, and mail handling.
• Maintain and update patient records, both physical and electronic, ensuring accuracy.
• Ensure strict adherence to confidentiality and data security policies.