Business Administration Apprentice

About the role

Job Title: Junior Operations & Customer Support Star 🌟

About Us: We're a dynamic estate agency looking for enthusiastic individuals to join our squad. This is your chance to dive into the heart of how an estate agency operates, from front desk vibes to backend support. Get ready to level up your skills and kickstart an amazing career! 🚀

What You'll Be Doing:

• Answering calls and crushing customer queries like a pro 📞
• Mastering emails and replying to everyone promptly 📧
• Slaying general office admin tasks and data entry ✍️
• Keeping our systems updated and records on point ✅
• Booking meetings, appointments, and managing calendars 📅
• Whipping up documents, letters, and all sorts of correspondence 📄
• Giving our sales and lettings teams a major admin assist 🤝
• Chatting with buyers, sellers, landlords, tenants, and pros 🗣️
• Keeping both digital and physical files super organized 📁
• Helping out with reports, spreadsheets, and all the important business deets 📊
• Boosting our property marketing and online listings game 🏡
• Handling property and tenancy paperwork like a boss 📋
• Supporting the team with invoicing and finance admin 💸
• Ensuring our office is running smoothly and everyone gets top-notch service ✨

What You'll Gain:

This role is your backstage pass to the entire estate agency world. You'll get a comprehensive understanding of every department, building a solid foundation for whatever you want to do next. Think of it as your ultimate career launchpad! 🚀

Key responsibilities

• Handling customer enquiries and communications professionally
• Performing general office administration and data entry tasks
• Maintaining accurate company records and systems
• Providing administrative support to sales, lettings, and wider business teams
• Assisting with office efficiency and customer service delivery

Entry requirements

GCSE in: (English (grade 4/C or above or equivalent), Maths (grade C/4 or above or equivalent))