Apprentice Office Administrator

About the role

Apprentice Administrator 🚀

Are you ready to kickstart your career in a dynamic, fast-paced environment supporting animal health across Europe? 🐾 We’re looking for a driven Apprentice Administrator to join our dedicated team. You’ll be the backbone of our administrative operations, ensuring smooth sailing for our clients, which include veterinary surgeons, breeders, sanctuaries, zoos, universities, laboratories, state departments, and passionate animal owners all over Europe. Our UK office is the hub where samples from veterinary practices and breeders arrive daily, and you’ll be instrumental in making sure everything runs like clockwork. Clock in for an exciting opportunity! ⏰

What You'll Be Doing:

• Customer Chat: Handling incoming calls and emails from our valued customers, providing top-notch support. 📞📧
• Sample Superhero: Sorting and processing the vital samples we receive, ensuring accuracy every step of the way. 📦
• Data Dynamo: Entering crucial sample information into our systems with precision. 💻
• Report Rockstar: Creating accurate reports and documents that keep our operations running efficiently. 📊
• Dispatch Detective: Sending out samples to our partner laboratories, ensuring they reach their destination safely. 📬
• Stock Savvy: Managing stock levels and ordering essential laboratory and office supplies. 🛒
• Database Guru: Maintaining and updating our internal databases. 🗂️
• Office Ace: Tackling general office duties like filing, photocopying, and preparing document bundles. 📄
• Proofreading Pro: Ensuring all documents are error-free and polished. ✅
• Letter Lancer: Producing professional letters for clients and third parties. ✉️
• Post Master: Assisting with preparing and sending out mail. 📮
• Event Enthusiast: Representing us at exciting shows and events, like the legendary Crufts! 🎉

We’re looking for someone with a keen eye for detail and a genuine interest in administrative work. Most of your time will be based in our office, so get ready to dive into the world of organisation and efficiency.

*Please note: As part of the normal ebb and flow of our business, you may be asked to take on additional duties from time to time. Flexibility is key!* 😉

Key responsibilities

• Handling telephone and email enquiries from customers
• Sorting and processing incoming samples
• Data entry of sample information
• Creating reports and documents with a high level of accuracy
• Dispatching samples to partner laboratories

Entry requirements

GCSE in: (English (grade 5), Mathematics (grade 5))