Medical Secretary - Apprenticeship Opportunity

About the role

Hey you! 👋 Ready to kickstart an awesome career in healthcare? We're on the hunt for a super organised and efficient Medical Secretary to join our CAMHS team. 🤩

What you'll be doing:

• Providing a confidential, top-notch secretarial service. 🤫
• Typing up all sorts of important documents, from dictation and audio, super quickly and accurately. ✍️
• Being the go-to communicator for patients, healthcare pros, and other awesome agencies. 📞
• Getting clinic sessions prepped – thinking lists, rooms, and all the essential paperwork. 🗓️
• Managing consultant diaries like a boss, booking meetings and making sure they're prepped. 📅
• Scheduling, rescheduling, and cancelling appointments with ninja-like precision. 🎯
• Whipping out letters to GPs and handling general correspondence, sometimes dealing with sensitive stuff. ✉️
• Communicating with patients, GPs, and other healthcare peeps. 🤝
• Chasing up repeat prescriptions from parents. 👩‍⚕️
• Following up on info requests with other agencies, like blood test results, and updating our system. 📊
• Handling prescription pads – ordering, keeping them safe, and logging everything. 🔐
• Answering calls from patients, pointing them in the right direction, and keeping the consultants in the loop. 🗣️
• Scanning important documents into patient records. 📁
• Dealing with incoming and outgoing paperwork like a pro. 📄
• Supporting clinical meetings with admin tasks and taking notes when needed. 📝

🌟 Big Bonus! 🌟

No Level 3 qualification? No worries! 🙌 We're offering this role as an apprenticeship, so you can get your Level 3 qualification while you work and learn. You'll get hands-on experience, develop essential skills, and be set up for a banging career in the NHS! 💪 Around 20% of your time will be dedicated to training and studying with a college. 📚

Before you dive in:

Check out the attached job description and person specification for all the juicy details. 👇

If you're keen on the apprenticeship route, make sure you've reviewed the eligibility document! ✅

We might close applications early if we get loads of interest, so don't delay! 🔥

Key responsibilities

• Provide confidential, efficient, and effective medical secretary service.
• Produce written correspondence, including letters from dictation and audio.
• Prepare clinic lists, manage consultant diaries, and schedule appointments.
• Deal with telephone calls and enquiries, signposting and escalating as appropriate.
• Manage patient information, including filing, scanning, and updating SystmOne.

Entry requirements

Essential qualifications (Essential English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2) NVQ level 2 or equivalent in a related subject NVQ level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship)

Skills