Apprentice Travel Agent
Ortharize · Wales · SA1 3LW
About the role
Apprentice Business Travel Consultant ✈️🌍
Are you ready to kickstart your career in the exciting world of travel? Ortharize, a leading Swansea-based business travel company, is looking for enthusiastic apprentices to join our team! We blend cutting-edge travel tech with a personal touch, and we want you to be a part of it. ✨
This apprenticeship is your golden ticket to gain a Level 3 qualification while diving headfirst into the travel industry. You'll learn the ins and outs of business travel, from the initial enquiry right through to booking and making sure our clients have a smooth journey even after they've returned. 🚢🚆
What you'll be doing:
- Chatting with clients via phone, email, and live chat to sort out their business travel needs. 📞📧💬
- Becoming a pro at researching and booking flights, hotels, and train tickets. ✈️🏨🚆
- Putting together awesome travel options and quotes that are spot on. 📝
- Helping clients with changes, cancellations, and providing top-notch after-sales support. 🆘
- Keeping all traveller and booking info super neat and tidy. 📊
- Getting fully trained in business travel, customer service, and all things admin. 🎓
You'll get hands-on experience with the latest travel booking systems, develop killer customer service skills, and become a whiz at admin and tech. We're all about growth, so if you nail this apprenticeship, there's a real chance for you to climb the ladder with us! 🚀
What you'll gain:
- A Level 3 qualification in business travel. 💯
- Invaluable on-the-job training from our experienced crew. 🤝
- A deep understanding of how business travel works. 🗺️
- Experience with cutting-edge travel technology. 💻
- A pathway to a rewarding career in travel! 🌟
Key responsibilities
- Handle business travel enquiries by phone, email and chat.
- Research and book flights, hotels and rail travel.
- Prepare accurate travel options and quotations.
- Help with amendments, cancellations and after-sales support.
- Maintain accurate traveller and booking records.
Entry requirements
Essential qualifications (GCSEs (or equivalent) in English and Mathematics are desirable. No previous travel-industry experience is required. We are primarily looking for the right attitude, good communication skills, attention to detail and a willingness to learn.)