Vehicle Parts Advisor Apprenticeship
FMG Repair Services Cardiff · Wales · CF11 8RR
About the role
🚀 Parts Advisor Apprentice - Your Journey Starts Here! 🚀
Get ready for an electrifying opportunity to kickstart your career! ✨ We're looking for an enthusiastic Apprentice to join our dynamic team. This role is packed with variety, offering you the chance to grow your skills across a range of essential areas:
📦 Mastering Our Stock:
- Become a pro at safely storing all our crucial parts. 🛡️
- Confidently handle, store, and receive incoming stock. 🚚
- Understand and follow payment and procedural guidelines. 💯
- Excel at identifying, sourcing, and ordering the right parts. 🔍
🤝 Delighting Our Customers:
- Be the go-to person for solving customer problems and answering enquiries. 🤔➡️✅
- Efficiently process customer orders, making their experience a breeze. 🛒
💻 Tech & Teamwork:
- Collaborate with both our amazing customers and workshop staff, whether in person or on the phone. 🗣️
- Become a whiz with our computerised stock management systems. 📊
- Master our ECAT parts identification programme. 💡
As a Parts Advisor Apprentice, you'll be a vital support to our dealership, directly contributing to increased sales and delivering top-notch customer service. This is your chance to learn, grow, and make a real impact! 💪
Key responsibilities
- Manage the safe storage, handling, and receiving of parts and stock.
- Identify, source, and order parts, managing payments and procedures.
- Monitor and resolve customer problems/enquiries and process orders.
- Interact with customers and workshop staff, utilising computerised stock management systems.
- Provide excellent customer service to support the dealership.
Entry requirements
Essential qualifications (Minimum of 3 GCSE& or equivalent (A-C / 8-4 in English and maths required).)