Digital Applications And Customer Service Apprentice

About the role

✨ Earn While You Learn! ✨ We're on the hunt for a driven and stoked Digital Applications & Customer Service Apprentice to join our squad. This gig is your golden ticket to leveling up your skills in customer service 🤝, business admin 📊, and all things digital tech 💻, all while snagging a legit apprenticeship qualification.

Perfect for anyone who vibes with people, crushes tech, is a pro problem-solver 🧠, and loves delivering top-notch customer service.

Your mission, should you choose to accept it:

• Greeting and checking in customers, helping them find their spot 📍.
• Answering questions and tackling general admin tasks.
• Sorting out calls and sending them to the right peeps 📞.
• Keeping records sharp and on point 📝.
• Crushing daily reception duties.
• Getting hands-on with all our cool digital applications.

Key responsibilities

• Meeting and greeting customers, helping to sign people in and allocate rooms.
• Responding to enquiries and helping with general admin.
• Qualifying calls and transferring to various departments.
• Maintaining records.
• Working with all of our digital applications.

Entry requirements

Essential qualifications (Knowledge of Microsoft Office Genuine interest in digital applications Enjoys working with people and good customer service skills Strong problem-solving skills)

Skills