2027 Service Delivery Manager Apprentice - Glasgow
Thales Group · Scotland · G51 4BZ
About the role
Ready to level up your career with Thales? 🚀 We're on the hunt for ambitious individuals who are passionate about leadership and supporting cutting-edge engineering services. Got a curious mind and a drive to succeed? 🤔
If you're looking for an employer that invests in your future, sponsoring your academic studies while you gain invaluable, real-world experience in a global, innovative, and industry-leading organisation, then you're in the right place! ✨
Why Thales? Let's break down the perks: 💰
- Earn while you learn: Score a competitive salary from day one. 💸
- Real-world impact: Get hands-on, job-specific training and dive into exciting projects. 🛠️
- Grow your skills: Access tailored training and development designed to boost your career. 🌱
- Get qualified: Achieve a recognised qualification to add to your achievements. 🎓
- Job security: Secure a permanent role from the moment you start your apprenticeship. 🤝
- Education on us: We cover your tuition fees entirely. 📚
What's the Gig? 🎯
Our Services teams across Thales UK are all about making sure our customers get top-notch service delivery. Think Service Delivery Managers, Product Support Engineers, and Spares & Repairs coordinators – all focused on hitting those outstanding outcomes. 🌟
As a Service Delivery Manager Apprentice, you'll be at the heart of it all! You'll learn to:
- Master Logistics & Support Engineering: Get skilled in Integrated Logistic/Product Support Engineering Management.
- Build Stellar Relationships: Excel in Customer Relationship Management.
- Drive Operations: Understand Operational Strategy and Digital Operations.
- Manage Projects: Develop skills in Project Management & Business Finance.
- Lead the Way: Hone your Leadership abilities.
- Connect & Conquer: Master Communication & Collaboration.
- Solve & Decide: Become a pro at Problem-Solving & Decision Making.
- Understand the Business: Gain crucial Commercial Awareness.
Your Apprenticeship Journey: 🗺️
You'll be working towards a SCQF Level 8 Project Management Modern Apprenticeship with QA. Our virtual learning model means you'll benefit from:
- Live virtual lectures 💻
- Personalised 1-2-1 coaching calls 🗣️
- A wealth of online learning resources 📚
- Engaging self-directed learning activities 🚀
This is your chance to blend intense study with practical experience, building both your academic knowledge and your professional toolkit. Ready to launch your career with Thales? Apply now! 👇
Key responsibilities
- Engage in Integrated Logistic and Product Support Engineering Management tasks.
- Contribute to Customer Relationship Management activities.
- Assist in the development and implementation of Operational Strategy.
- Participate in Project Management and Business Finance initiatives.
- Support Digital Operations within the services teams.
Entry requirements
Essential qualifications (Highers 2 Highers Grade C or above in any subject Or equivalent Level 3 qualification Standards 5 standards Grade A-C including English and Maths To be considered for this position, you must have the permanent right to work in the UK and be able to successfully complete and maintain UK Government security checks, including Baseline Personnel Security Standard (BPSS) screening and Security Clearance (SC), which is a government background check, before starting employment. To be eligible for SC clearance, you will typically need to have lived in the UK continuously for the last five years. As part of the vetting process, you will be asked to provide evidence of your identity, right to work in the UK, any time spent overseas during the last five years, and your employment and/or education history. In addition, this role supports a UK Eyes Only programme and is therefore subject to government-mandated nationality restrictions. To satisfy the security clearance requirements for access to highly sensitive information, applicants must have been British citizens from birth and must not hold any other nationality. This requirement is determined by the UK Government and is a condition of programme access rather than an employment preference.)