Administrative Apprentice
Blue Business Water Limited · Scotland · EH3 7PE
About the role
Business Admin Apprentice 💧📜
Are you ready to dive into the world of business administration and make a splash? Blue Business Water Limited, Scotland's leading water license provider, is looking for an enthusiastic apprentice to join our dynamic team. We manage water and wastewater services for Scottish businesses, handling everything from invoice management to customer service and operational cases for businesses of all sizes.
As a Business Admin Apprentice, you'll be the first point of contact for our Scottish customers, delivering top-notch service via phone and email. 📞📧 This role is your chance to gain invaluable experience, learn the ins and outs of the water industry, and build a solid foundation for a career in customer service and administration. You'll be supported by seasoned industry pros and your Babington advisor, who are all invested in your growth. 🌱
What you'll be doing:
- Answering customer service calls and managing our customer service inbox. 📲
- Assisting with our "gap site" scheme and searching for customer details. 🔍
- Overseeing operational tasks after receiving training on the water market. 🏗️
- Supporting the Business Development Manager, Rian, in your initial weeks. 👋
- Taking on ad-hoc tasks as needed during busy periods. 🚀
What you'll gain:
- Hands-on, real-world workplace skills. 💪
- The opportunity to earn your Business Admin SCQF Level 6 qualification. 🎓
- Experience working alongside industry experts. 🤓
If you're eager to learn and ready to contribute, apply now and let's make waves together! 🌊
Key responsibilities
- Provide day-to-day support to customers within the Scottish water market.
- Deliver excellent customer service through phone and email communication.
- Answer customer service phone lines and manage the customer service mailbox.
- Assist with the gap site scheme and search for customer details.
- Oversee background operational tasks and support management with ad-hoc tasks as required.
Entry requirements
Essential qualifications (We are looking for someone who is enthusiastic to work, confident and eager to learn, as we are a small team it would be ideal to have someone who is confident working amongst a smaller group of people and can work alongside different members of staff but also capable of working alone.)