Receptionist
Aden Health Centre · Scotland · AB42 5GP
About the role
GP Practice Administrator & Care Navigator (Mintlaw, Aberdeenshire) 🚀
Are you 18 and buzzing with potential? Got a passion for business and admin? ✨ Want to kickstart your career in a supportive environment? Our GP Practice in Mintlaw, Aberdeenshire is looking for YOU to join our awesome team!
This isn't just any admin role – it's your chance to level up your skills in care navigation, get hands-on with IT, and master communication. 🗣️💻 You'll be a vital part of our reception squad, making a real difference by being the first friendly face and voice our patients connect with.
What you'll be doing:
- Delivering top-notch reception and admin support to our patients and amazing clinical team. 🤝
- Being the go-to person for patients, handling everything from appointments to inquiries. 🗓️
- Processing prescriptions like a pro. 💊
- Managing appointments and keeping things running smoothly. ✅
- Handling patient results with care and accuracy. 📊
- Tackling a variety of admin tasks across the entire practice. 🗂️
We're looking for someone who can bring:
- Awesome customer care skills. 🤗
- Fantastic communication skills. 📣
- A solid understanding of data protection and confidentiality. 🤫
- Ability to store, retrieve, and manage data efficiently. 📁
- Skills in diary management. 📅
- Familiarity with IT systems and databases. 🖱️
- A team player mindset. 👥
- The ability to work to deadlines. ⏰
- Great skills in managing and prioritising your workload. 💪
#earntolearn – Ready to gain invaluable experience and grow with us? Apply now! 👇
Key responsibilities
- Deliver reception and administration support to patients and clinical staff
- Act as the first point of contact for patients
- Process prescriptions
- Manage appointments
- Handle patient results
Entry requirements
Essential qualifications (• National 5 Qualifications to include English • IT Skills – Microsoft Applications • Excellent Communication Skills • Ability to Work as a Team and Autonomously • Effective Time Management • Ability to Follow Practice Protocols and Procedures • Polite, friendly and motivated • High level of integrity and loyalty • Sensitive and empathetic in Difficult Situations)