Apprentice Customer Consultant

About the role

Join our team as a Branch Customer Assistant! 🤝 Your mission will be to:

• Be the first point of contact: Greet every customer with a professional and friendly welcome. 👋
• Master the till: Accurately handle cash transactions and learn the ins and outs of balancing and operating a cash till. 💰
• Empower our customers: Assist with opening new savings accounts and guide customers on using online and telephone banking services. 📱💻
• Be a product pro: Promote relevant products and services to meet our customers' needs. ✨
• Schedule success: Book appointments for our financial advisers. 🗓️
• Keep it organized: Complete all administrative tasks with precision. 📝
• Stay safe and sound: Strictly follow all compliance and security procedures to protect our customers and the business. 🛡️

Key responsibilities

• Welcome every customer professionally
• Complete cash transactions accurately
• Learn to balance and operate a cash till
• Open savings accounts
• Help customers with online and telephone banking

Entry requirements

GCSE in: (English (grade C/4), Maths (grade C/4))