Bar And Waiting Apprenticeship

About the role

Hospitality Apprentice - Front of House Rockstar Wanted! 🤩

Ready to kickstart your career in hospitality and make some epic guest memories? We're on the hunt for awesome individuals to join our front of house crew as a Bar and Waiting Apprentice! If you're 18 or over, love chatting with people, and have a can-do attitude, this is the role for you. 🚀

Why You'll Love It Here:

• Become a Menu Master & Recommendation Guru: You'll know our drinks and food like the back of your hand and help guests discover their new faves. 🍸🍔
• Bring the Vibe: Your personality is key! Make every guest feel special and eager to return. ✨
• Growth Galore: With over 13 brands and 1600+ businesses, the learning and career opportunities are endless. 📈
• No Experience Needed: Seriously! We'll teach you everything you need to know. Just bring your friendly face and positive energy. 😊

What You'll Be Doing:

• Greeting guests with a smile and making them feel instantly welcome. 👋
• Serving up delicious food and drinks with speed and a smile. 🍽️
• Being the go-to person for any guest questions or needs. 🤔
• Working as a superstar team player, supporting your colleagues. 🤝
• Keeping our awesome spaces clean and tidy. 🧹
• Learning and growing with our in-house training and development programs. 🧠
• Always following the rules to keep everyone safe and happy. ⚖️

Your Apprenticeship Journey:

• 15-Month Programme: Earn a nationally recognised Hospitality Team Member Level 2 Apprenticeship. 🎓
• Work-Based Learning: No boring college days! Learn on the job with support from your Coach and a workplace mentor. 🧑‍🏫
• Essential Skills: Get help with English and Maths if needed. ➕➖
• Regular Check-ins: We’ll review your progress every 12 weeks to make sure you’re smashing it! ✅

The Perks! 🎁

• Massive Discounts: 33% off all our brands for you, and 20% for your friends and family! 🤑
• Financial Freedom: Access your earned pay early with Wagestream. 📱
• Paid Qualifications: We invest in your growth! 💰
• Gym Discounts: Stay active and save. 🏋️‍♀️
• Epic Team Socials: Work hard, play hard! 🎉
• Plus: Pension, paid holiday, high-street discounts, free shares, and a free employee helpline for when life gets wild. 💯

Wages:

• 18-20 Year Olds: £10.85 per hour 💰
• 21+ Year Olds: £12.71 per hour 💰

Ready to join a team where you’re supported, valued, and can be yourself? Apply now and let's create some amazing guest moments together! ✨

Key responsibilities

• Offer a warm welcome and farewell to guests, communicating service information.
• Provide personalised recommendations and ensure guest satisfaction.
• Deliver fast and efficient service, handling queries and complaints professionally.
• Collaborate with the team and contribute to meetings.
• Maintain cleanliness and adhere to brand standards, laws, and policies.

Skills