Bar And Waiting Apprentice
Lifetime Training · London · E1W 3SH
About the role
Bar and Waiting Apprentice with Urban Heritage! ✨
Ready to be the awesome front-liner for Urban Heritage? Your mission: make sure every guest bounces out with a massive smile and a satisfied tummy! 😊 From giving the warmest hellos to remembering their go-to spot, you've got the magic touch to make them feel totally special.
Urban Heritage is all about blending the cool vibes of modern city life with the authentic charm of Britain's best pubs. 🍻 Think premium drinks, killer craft beers, exciting cocktails, ace wines, and a menu that nails both classic faves and fresh, seasonal dishes. Whether it's after-work chill, weekend brunch vibes, casual eats, or a night out, Urban Heritage is the place to be – stylish, energetic, and always welcoming. 🥂
As our Bar and Waiting Apprentice, you'll:
- Serve up unforgettable experiences, every single time. 🌟
- Become our bar insider, dropping the best recommendations. 🍸
- Whip up and present drinks that are on point and exceed expectations. 💯
- Help greet guests, serve delicious food, and make their dining experience top-notch. 🍽️
- Keep the bar spotlessly clean, safe, and legal – tackling any issues pronto! 🧼
What you'll bring to the squad:
- An eagerness to learn and level up your skills. 🚀
- A sharp eye for detail – from perfect pint pours to spotless tables. 🎯
- A passion for delivering epic service and that all-important warm welcome. 👋
- A positive, can-do attitude and a knack for being a true team player. 💪
We’re all about rewarding your hard work, so expect:
- A competitive salary & pension contribution. 💰
- Epic career growth across our famous brands – we're top-tier apprenticeship providers! 📈
- A sweet 33% discount for you and 15% for your loved ones on all our brands. 🍕🍺
- A free employee assistance program for mental health, well-being, financial, and legal support – because you're important! ❤️
- Fantastic family-friendly policies (maternity/paternity).
- We're a Menopause Friendly Employer. 💖
- 50% discount for you and 25% for your loved ones at our Greene King Inns and hotels – weekend getaways, anyone? ✈️
- Refer a friend and earn up to £1,500 when they join us! 🤝
- Wagestream – get access to your wages before payday when life throws you a curveball. 💨
- Loads of retail discounts (think Superdrug, Three Mobile, and more!). 🛍️
Your Apprenticeship Journey:
- No boring college days! It's all work-based training with face-to-face sessions and remote calls with your Learner Coach every 6 weeks. Plus, a workplace mentor! 🧑🏫
- Gain valuable English & Maths skills (Functional Skills) with support tailored to you.
- Regular 12-week reviews with your coach and manager for feedback and growth. 📊
CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG 🌈
We're building a culture where everyone feels welcome, valued, and can truly thrive. Inclusion is at the heart of everything we do!
Key responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.