Bar And Waiting Apprenticeship

About the role

Bar & Waiting Apprentice 🍹✨

Are you 18 or over and ready to kickstart your career in hospitality? 🚀 We're looking for energetic individuals to join our amazing front-of-house team! You'll be the first and last impression for our guests, serving up delicious food and drinks with a smile. No experience? No problem! We'll train you on everything you need to know.

What you'll be doing:

• Welcoming guests and guiding them through our menu and offers. 👋
• Recommending your faves and making personalised suggestions. 🤔
• Making sure our guests have an epic time and want to come back for more! 🎉
• Handling queries and complaints like a pro. 💯
• Working with your awesome team to deliver top-notch service. 🤝
• Keeping our place looking spick and span. ✨
• Learning and growing with us! 📚

What's in it for you:

• A 15-month Hospitality Team Member Level 2 Apprenticeship – get paid while you learn and earn a nationally recognised qualification! 🎓
• No college visits needed – all training is work-based, with regular check-ins and a dedicated mentor. 📲
• Gain essential English and Maths skills (if needed).
• A massive 33% discount across all our brands! 💰
• 20% discount for your friends and family. 🧑‍🤝‍🧑
• Wagestream: access your earned pay early. 💸
• Gym membership discounts. 🏋️‍♀️
• Team socials – work hard, play hard! 🥳
• Pension, paid holiday, high-street discounts, and even free shares! 🎁
• Free employee helpline for support. 📞

Pay:

• Aged 16-20: £10.85 per hour
• Aged 21+: £12.71 per hour

Join us at Mitchells & Butlers and be part of a team where you're supported, valued, and can be yourself! Let's create some unforgettable moments together! ❤️

Key responsibilities

• Offer a warm welcome and farewell to guests, while effectively communicating the service cycle, our products and any special offers or events.
• Provide personalised recommendations that cater to the specific needs and preference of each guest.
• Provide a fast and efficient service and ensure any guest queries and complaints are handled promptly and professionally.
• Have open communication with the entire team to ensure the delivery of outstanding service, promoting a supportive atmosphere where you assist other team members whenever possible.
• Maintain cleanliness and tidiness of the front of house, outdoor and toilet areas.

Skills