Fire And Security Apprentice

About the role

Security Systems Installation & Maintenance Technician 🛠️

Are you a tech-savvy problem-solver looking to kickstart your career in the exciting world of security? We're on the hunt for motivated individuals to join our team and install, service, and maintain cutting-edge integrated security systems. 🚀

What you'll be doing:

• Installing a variety of integrated security systems, making sure everything is spot-on with customer specs, and keeping everyone safe by following health & safety rules. 👷
• Handling service calls, diagnosing faults, and keeping security products like Dahua & Ajax in top shape on existing CCTV and intruder detection systems, all while sticking to the latest safety guidelines. 🚨
• Chatting with customers professionally and courteously, sorting out any issues they have quickly and effectively. 🗣️
• Teaming up with colleagues to make sure installations are smooth, efficient, and done right on time. 🤝
• Working with our General Manager, Operations team, and Remote Video Response Centre (RVRC) folks to boost the number of service and maintenance visits, ensuring all work meets our high standards. 📈
• Collaborating with the Technical Service team to fix issues on the first visit, even using remote diagnostics when possible. 💻
• Keeping your van and unit stock organized, replenishing what you use, and returning any faulty or unused items promptly. 📦
• Smashing your daily, weekly, and monthly job-related targets and keeping the management team in the loop if any challenges pop up. ✅
• Taking direction from the Operations team and General Manager to get the job done. 👍
• Communicating clearly, both by talking and writing, with everyone inside and outside the business – customers and colleagues alike. ✉️
• Representing Davis Site Security with professionalism and a great attitude, always. 😎
• Reporting any near misses or accidents straight to the General Manager. ⚠️

If you're ready to take on challenges, learn new skills, and be part of a dynamic team, we want to hear from you! ✨

Key responsibilities

• Assist with the installation, service, and maintenance of integrated systems and security products.
• Communicate professionally and courteously with customers.
• Liaise effectively with colleagues and internal teams to ensure coordinated work.
• Manage and replenish van and unit stock, including accurate allocation and timely returns.
• Ensure compliance with health and safety regulations and maintain a professional image.