Business Admin Apprenticeship

About the role

We're on the hunt for a motivated and organized Administrator to join our dynamic healthcare team! 🚀 If you're ready to dive into a role where you'll be the backbone of our operations, keep reading! 🤓

What you'll be doing:

• Be the go-to for general administrative support, keeping our healthcare heroes focused on what matters most. 🦸‍♀️🦸‍♂️
• Conquer incoming mail – both digital and physical – opening, sorting, scanning, and matching it all up to patient records like a pro. ✉️📦
• Master our filing systems, keeping both electronic and physical patient records super accurate and totally organized. 📁✨
• Dive into clinical coding of patient correspondence, ensuring our health records are on point. 💻📝
• Generate and manage patient referrals through the ERS system – your gateway to seamless patient care. ➡️🏥
• Be the communication bridge, liaising with hospitals about patient care queries and referral statuses. 📞🤝
• Handle deductions when patients move on, ensuring everything is squared away. ✅
• Whip up and send out letters and electronic communications to patients, keeping everyone in the loop. 📣
• Compile reports and respond to Subject Access Requests, making sure we're GDPR-ready. 🔒📊
• Review and code clinical data according to our practice protocols – attention to detail is key! 🧐
• Tackle coding queries and lend a hand with any related tasks. 🤔
• Become a wizard with our practice IT systems to manage patient records. 🧙‍♂️
• Oversee private work, including issuing invoices – you'll be our financial guru for this! 💰

If you're ready for a challenge that's both rewarding and integral to our team, we want to hear from you! 🎉

Key responsibilities

• Provide general administrative support to the healthcare team
• Maintain accurate, organised filing systems for patient records
• Perform clinical coding of patient correspondence
• Generate and manage patient referrals
• Liaise with hospitals regarding patient care queries