Insurance Apprenticeship Programme

About the role

Account Handler Trainee 🚀

Ready to dive into the world of commercial insurance? This is your chance to learn the ropes from the ground up! 💼 You'll get to grips with the core principles of commercial insurance and discover how an Account Handler plays a vital role in supporting our clients. 🤝

What you'll be doing:

• Mastering Communication: Crafting clear and professional emails to both clients and insurers. 📧 You'll gain confidence speaking with them on the phone, tackling queries and gathering essential information. 📞
• Information Guru: Helping to collect and share the vital information needed to manage policies and respond to client requests effectively. 📝
• Record Keeper Pro: Supporting the maintenance of accurate and up-to-date client records. 🗂️
• Relationship Builder: Cultivating strong, long-term relationships and delivering outstanding customer service. ⭐
• Policy Pro: Learning the ins and outs of managing amendments to insurance policies and understanding the renewal process. ✅

This is a fantastic opportunity to build valuable skills and grow with us! 🌱

Key responsibilities

• Draft clear and professional email correspondence.
• Answer client and insurer queries and gather information.
• Gather and share information to manage policies.
• Support with maintaining accurate client records.
• Provide excellent customer service.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))