It Support Apprentice

About the role

IT Support Specialist 🚀

Ready to dive into the exciting world of tech? We're looking for enthusiastic individuals to join our IT team! If you're a problem-solver with a passion for all things digital, this is your chance to kickstart your career. 💻

What you'll be doing:

• Be the go-to person for your colleagues, helping them tackle everyday tech challenges. 🤝
• Get hands-on setting up new laptops, equipment, software, and user accounts to get everyone up and running. 🛠️
• Track, dig into, and fix support requests to keep our systems running smoothly. 🔍
• Welcome new team members and help them settle in by sorting out their IT needs, and smoothly handle departing colleagues' tech transitions. 👋
• Help keep our IT equipment and asset records tidy and up-to-date. 📚
• Lend a hand with networks, connectivity, and cloud services – think of it as being a digital architect! ☁️
• Learn the ropes of cybersecurity and become a guardian of our systems and information. 🛡️
• Get involved in cool IT projects and contribute to making our tech even better. ✨

If you're eager to learn, love a good challenge, and want to make a real impact, we want to hear from you! 🌟

Key responsibilities

• Help colleagues with everyday IT issues
• Set up laptops, equipment, software and user accounts
• Log, investigate and resolve support requests
• Help maintain IT equipment and asset records
• Assist with networks, connectivity and cloud services